Question 1

How soon can you come for an inspection?

Accepted Answer

Usually within 24-48 hours after the request. For emergencies like active leaks, we often respond the same day.

Question 2

What areas do you serve?

Accepted Answer

We serve all of Allegheny County, Pennsylvania including Pittsburgh, Brentwood, Greentree, Cranberry, Mt. Lebanon, Bethel Park, Bridgeville, South Hills, North Hills, and surrounding communities.

Question 3

Are you licensed and insured?

Accepted Answer

Yes, Rabbit Roofing LLC is fully licensed and insured in the state of Pennsylvania. We carry general liability and workers' compensation insurance for your protection.

Question 4

What types of roofs do you work on?

Accepted Answer

Flat roofs: We perform complete replacement of EPDM and Torch Down roofing. Pitched roofs: We work with asphalt shingles. We handle both residential and commercial properties.

Question 5

Do you work during winter?

Accepted Answer

We provide emergency repairs year-round, but we do not recommend performing full installations in freezing temperatures as it can affect material performance and warranty coverage.

Question 6

Can you help with insurance claims for storm damage?

Accepted Answer

Absolutely. We regularly work with insurance companies on storm damage claims. We document all damage with photos and provide detailed estimates that insurance adjusters need to process your claim.

Question 7

Do you offer free estimates?

Accepted Answer

Yes! We provide completely free estimates with transparent pricing. No hidden fees, no surprises. We'll walk you through every line item so you know exactly what you're paying for.

Question 8

What payment methods do you accept?

Accepted Answer

We accept cash, checks, and bank cards (may include processing fees). For larger projects, we can discuss payment schedule options.

Question 9

Do you provide financing options?

Accepted Answer

We can discuss payment arrangements for larger projects on a case-by-case basis. Contact us to learn more about available options for your specific project.

Question 10

Do you provide a warranty on roof repairs?

Accepted Answer

We offer a warranty of up to 5 years on all repairs. For full roof replacements, you also receive the manufacturer's material warranty which can extend up to 25-50 years depending on the product chosen.

Question 11

How long does a typical roof replacement take?

Accepted Answer

Most residential roof replacements are completed in 1-3 days depending on the size of the roof, weather conditions, and any underlying structural repairs needed. We'll give you a timeline estimate before work begins.

Question 12

What happens if it rains during my roof replacement?

Accepted Answer

We monitor weather forecasts closely and plan accordingly. If unexpected rain occurs, we have tarping procedures to protect your home. We never leave a roof exposed overnight without proper weather protection.

Frequently Asked Questions

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